ASHANTI Jewels Guarantee and Customer Centric Policy

 

We know it sounds cliche', but this is true!

"Your Happiness is Our Happiness"

 

A word by Ashanti,
"It is more important to me to be known for my kindness and generosity rather than my designs. It matters a great deal to me. Loving-kindness is one thing I practice daily."

 

"A simple act of kindness can bring you endless thoughts of happiness."

Therefore the foundation of my business is based on "Loving Kindness."

 

• Your Happiness is Guaranteed

After we receive your order, we will process and carefully package your order. Please let us know if it is a gift. We will wrap it for free and will include a handwritten card if you wish. Simply let us know what you want!

 

• 60 Day Returns

Try it for 60 days and return it if you still don't love it! 60 days gives you a lot of time to think it through. If it is past 60 days, just let us know, email us and we will always find a solution for you. 

• Easy Free Returns within the USA

Not happy? Just email us, we will email you a free return label which you can print and ship. It's that easy!

• 1 Year Warranty

 

Ashanti is very proud and confident of her jewelry that she is giving you a 1 Year Warranty. If anything happens, just email us. We will either repair it or replace it if we still have it in stock. If not replace it with another item of the same value. 

• Ashanti is a GIA Certified Gemologist

Ashanti was trained at the Gemological Institute of America in Carlsbad, California in the USA. This intense training has given her an insight into gemstone sourcing from around the world. She brings you a curated collection of gemstones handmade into a beautiful collection of jewelry.